Terms of Use

1. About the service and its operator

LISTAI (listai.style, the LISTAI iPhone app and the LISTAI browser extension) is a service for stylists and their clients: a product library, looks and guides, a personal wardrobe, favourites, try-on and messaging. The service is provided by SERHII TYTARENKO, a sole trader (entrepreneur individuel) registered in France, SIREN 102 719 770, address: 129 Allée Mériel, 83700 Saint-Raphaël, France; trading as LIS Solutions. Contact: contact@listai.style.

The service is evolving: features may be added, changed or switched off. These terms describe what is available now.

2. Two roles: stylist and client

• Stylist — a professional who keeps a product library, builds looks and guides, creates cards for their clients and works with them. A stylist uses the service for their professional activity.
• Client — a person who receives guides from a stylist, keeps their own wardrobe and favourites, stores their measurements and try-on photos, and decides for themselves what to share with a stylist.

One person can be a stylist and someone else’s client at the same time. The choice of start screen grants no rights: access to other people’s data depends only on what has been shared with you.

3. Account and age

You sign in with a one-time code sent to your email; the service has no passwords. You are responsible for access to your mailbox and for actions taken in your account. The account is personal: do not hand it to others.

The service is intended for people aged 16 and over. By signing up you confirm that you are at least 16.

4. Acceptable use

The service may be used only lawfully and for its intended purpose. You must not:

• disrupt the service, circumvent its limits or access other people’s data;
• extract data from the service itself by automated means at scale;
• upload unlawful content, or photographs of other people without their consent or another lawful basis;
• systematically copy, republish, resell or distribute other people’s content without authorisation (section 6);
• post abuse, harassment, threats, hate speech, sexual content or spam in messages, comments and reviews.

You can report another person’s message, comment or review, and block its author; both are in the app. Reports are reviewed by LISTAI, not by the stylist. We may remove content that breaks these rules and stop an account from posting messages, comments and reviews. Messages, comments and reviews containing words that are not allowed are not saved. A stylist may remove a comment from their own guide; that is not a decision on a report.

5. Your content

Everything you add to the service — photos, texts, notes, products, looks, messages — remains yours or belongs to whoever it belonged to. You grant us a non-exclusive right to store, process, transform (for example, remove a background) and display such content, solely to provide the service to you and to show it to the people you choose to share it with. We do not use your content to train models and do not publish it without your action.

The LISTAI platform, its code, design and brand belong to us.

6. Retailer and brand content, the extension and screenshots

You alone decide what to save, upload, import, screenshot, store and show to whom. The LISTAI browser extension extracts data from a specific page only on your explicit action; the service does not crawl websites automatically.

Product photographs, descriptions, logos, trademarks, screenshots and other material of retailers, brands, photographers and publishers may be protected by copyright, trademark rights, database rights, image rights or contract. The extension, a screenshot and other capture tools do not transfer any of those rights to you. LISTAI grants you no licence from any retailer or brand.

You are responsible for having the necessary right or another lawful basis for the way you use such content — including when you show it to clients — and for complying with the terms of use of the source websites.

LISTAI is a technical tool for storage and processing. The fact that material is stored or processed in the service does not mean that we have checked the rights in it, confirm them or endorse the material itself.

This does not release us from the duties the law places on us: we examine notices from rights-holders and reports of illegal content (section 11), respond to lawful requests from competent authorities, and may restrict access to or remove specific material where there are sufficient grounds.

7. Stylist and client working together

A client opens their wardrobe to a stylist — entirely or by selected collections — and can narrow or close that access at any time. With separate switches for each stylist, the client decides whether the stylist sees their measurements and their try-on photos; both are off by default, and wardrobe access alone does not open them.

A stylist to whom a client has opened their try-on photos may run try-ons on them within that feature and send the result to the client. A stylist to whom measurements are open sees only the current values, with no history and no ability to change them.

A stylist uses what has been shared only to work with that client. The client’s garments and photos remain the client’s property, even if the stylist paid for processing them.

8. AI and image processing

Some features use external artificial-intelligence and image-processing services: recognising a garment and its tag, normalising and translating texts, background removal, smoothing, «invisible mannequin», virtual try-on. Which data goes to whom is described in the Privacy Policy.

Before a photograph of you is sent for try-on for the first time, we separately ask your permission to transfer it to an external AI service. Without it, no try-on starts and no Credits are spent.

AI results may contain errors. Virtual try-on is illustrative: it does not guarantee real fit, size, exact colour, material or proportions of a garment, or its availability. A recognised name, brand, category, size or price is a suggestion for you to check. The purchase decision remains yours.

9. LISTAI Credits

Paid operations (for example, background removal, «invisible mannequin», try-on) are paid with LISTAI Credits. The price of an operation in Credits is shown before it starts.

• Credits are internal units for paying for LISTAI digital services. They are not money or electronic money; they cannot be exchanged for money, refunded in money or transferred to another account, and they have no value outside LISTAI.
• Credits may be purchased or free (for example, a welcome grant at sign-up). Free Credits may be subject to different conditions from purchased ones. Purchased Credits do not expire.
• Our server decides what is spent and returned, from the operations ledger: Credits are reserved before an external service is called and spent only if the operation completes. If an operation fails or does not complete in time, the reservation is returned automatically.
• Whoever starts a paid operation pays with their own Credits, even if the data processed belongs to someone else.

10. Buying Credits

At present, Credits can be bought only in the LISTAI iPhone app through Apple in-app purchase. Apple takes and processes the payment; we do not receive your card details. Such purchases are also governed by Apple’s purchase and refund rules; refund requests are made to Apple. The iPhone app is also provided under Apple’s standard licensed application end user licence agreement.

Purchase on the website is not offered at present. If it is introduced, we will add the information required for a direct purchase, including the right of withdrawal, to these terms before it starts.

Mandatory consumer rights, including the legal guarantee of conformity for digital content and digital services under French law, are not limited by these terms.

11. Notices of infringement and illegal content

If you believe that material in LISTAI infringes your rights (for example, copyright or trademark) or is illegal, tell us through the form at listai.style/report or at contact@listai.style. Include: who you are and how to reach you; which right is infringed or why the material is illegal; the exact link or other details that let us find the material; a confirmation that you are reporting in good faith.

We will examine the notice, restrict access to or remove the material where there are sufficient grounds, and where possible inform both you and the user whose material is affected of our decision. We do not disclose users’ private data to a reporter merely on the strength of their claim — only where the law requires it.

12. Operation of the service

We aim for reliable operation but do not guarantee that the service is uninterrupted, and we may change, suspend or discontinue individual features. We recommend not using the service as the only store of important material. Guarantees that the law makes mandatory for consumers remain in force.

13. Liability

To the fullest extent permitted by law, we are not liable for indirect loss or loss of profit, nor for decisions taken on the basis of AI results. This limitation does not apply to harm caused intentionally or by gross negligence, to harm to life or health, or to any other case in which liability cannot be limited by law. Consumer rights that cannot be limited by law are not affected.

14. Suspension and account deletion

You can delete your account yourself at any time: in the app — Profile → Delete account; on the website — in your profile. What is deleted and what is kept is described in the Privacy Policy. Any Credits balance lapses on account deletion and is not compensated.

We may restrict or suspend an account for a serious or repeated breach of these terms or where the law requires it. We will give the reason where reasonably possible and will consider your objection sent to contact@listai.style.

15. Processing of client data (data processing terms — DPA)

When a stylist adds their clients’ personal data to the service (cards, notes, photographs), the stylist is the controller of that data and we are the processor within the meaning of Article 28 GDPR. This section constitutes the data processing agreement between the stylist and us and applies automatically on use of the service. Data that a client keeps in their own account (wardrobe, measurements, try-on photos, favourites) belongs to the client, and we are its controller in respect of the client’s account.

• Subject matter and duration: storage and processing of client data in the stylist’s workspace for as long as the stylist’s account is active.
• Nature and purpose: providing the service’s features — client cards, selections, looks, guides and messaging.
• Categories of data and data subjects: information about clients that the stylist chooses to add (name, contact details, photographs, notes); the data subjects are the stylist’s clients.
• Our obligations: to process such data only to provide the service to the stylist and in accordance with the stylist’s actions in it; to ensure confidentiality and technical security measures (Article 32 GDPR); to engage only the sub-processors listed in the Privacy Policy, giving notice of changes to that list; to assist with data-subject requests; to notify the stylist without undue delay of any personal-data incident that comes to our knowledge; to delete the data when the account is deleted.
• Demonstrating compliance: on request, we will provide the information reasonably necessary to demonstrate compliance with these obligations.

16. Governing law and disputes

These terms are governed by French law. Before going to court, write to us at contact@listai.style — we will try to resolve the matter. Disputes are heard by the competent courts of France; if you are a consumer, you may also bring proceedings in the courts of your place of residence, and the mandatory rules of your EU country of residence continue to apply.

17. Changes and contact

We may update these terms. We will announce material changes in advance on the website and in the app and ask you to accept the new version the next time you open LISTAI. Legal information about the operator is at listai.style/legal-notice. Questions: contact@listai.style.